PDPA Essentials for Organisations

## Programme overview
A practical introduction to Malaysia’s personal data protection framework and the lifecycle management of personal data from collection to retention and security.

## Who should attend
Management, HR, legal, compliance, IT, marketing, customer service and data-handling personnel.

## Recommended format
Half-day programme. Programmes are available in English, Bahasa Malaysia or bilingually, and may be delivered physically, online or in hybrid format.

## Learning outcomes
- Understand the core obligations under Malaysia’s personal data protection framework.
- Identify personal data handling points across the organisation.
- Apply practical safeguards for collection, use, disclosure, storage and retention.
- Recognise common PDPA risk areas in HR, marketing, customer service and IT.
- Prepare a basic compliance action list for organisational improvement.

## Indicative modules
- Overview of Malaysian personal data protection principles
- Data lifecycle: collection, use, disclosure, retention and security
- Common organisational risk areas
- Policies, notices, consent and internal controls
- Practical compliance checklist

## Practical value
Participants leave with a working understanding of the relevant legal/technology risk area, practical checklists or workflows, and a clearer sense of when to escalate issues for legal, compliance or governance review.