Privacy Matters: Personal Data Protection in Healthcare

## Programme overview
A healthcare-focused privacy programme covering medical records, messaging applications, access controls, third-party disclosure, digital systems and practical safeguards for sensitive patient information.

## Who should attend
Doctors, nurses, clinic and hospital administrators, medical affairs teams, healthcare management, IT and data protection personnel.

## Recommended format
One-hour briefing or half-day workshop. Programmes are available in English, Bahasa Malaysia or bilingually, and may be delivered physically, online or in hybrid format.

## Learning outcomes
- Recognise patient information as a high-risk category of personal data.
- Identify common privacy issues in clinics, hospitals and medical teams.
- Use practical safeguards for messaging apps, medical records and digital systems.
- Manage access control and third-party disclosure risks.
- Create a healthcare privacy checklist for day-to-day operations.

## Indicative modules
- Patient confidentiality and personal data protection
- Medical records and digital systems
- Messaging apps, informal communications and patient requests
- Access controls and third-party disclosure
- Healthcare privacy incident prevention

## Practical value
Participants leave with a working understanding of the relevant legal/technology risk area, practical checklists or workflows, and a clearer sense of when to escalate issues for legal, compliance or governance review.